If you can’t connect by entering the public IP, you may need to unblock, or forward the port that RDC uses (3389 by default) to the computer you want to access. It will be at the top of the page or someplace obvious. You can find these addresses in various locations, but the easiest for helpees is simply to browse to /org/com (I prefer. If you’re connecting across the web, you’ll need the public IP (e.g., 75.112.104.140). It’s relatively easy to explain how to find this in the networking center. At that point, on a local network you can simply connect via the local IP (e.g.
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